What our customers say

Formal feedback has been requested from our clients over the past three years at the completion of consultancy contracts. From the responses received, we can report the following findings:

OVERALL CONTRIBUTION TO CLIENTS' ORGANISATIONS – 100% of clients rated our overall contribution to their organisation as EXCELLENT.

I felt your input was of a high quality. You understood our needs very quickly and were able to use that to contribute to the application in a way that significantly enhanced it without the need for a long process of induction.
— Joe Roberson, Project Manager, Maze Advocacy Project

The time spent with you has set my trust writing campaign off on the right foot and we have had some major successes since we worked with you.
— Kate Higgs, Fundraising Manager, Out and About


VALUE FOR MONEY – 100% of clients rated our services as EXCELLENT or GOOD value for money

April 2012 News

£3.14m
gained from funders in grants, donations & Lottery bids for UK charities, including over £1m in the past 9 months.

Download our
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Check out our
funding service
for advocacy organisations.
Excellent combination of value, delivery, quality & customer relationship.”
— Phil Conway, CEO, Cool2Care

Packs a lot of work into very little time.”
— Andrew Gardner, CEO Cambridgeshire Headway and Chair Cambs ULO


APPROACH & ATTITUDE TO WORK – 100% of clients felt very positive about our approach and attitude to the work delivered

Very good results - very flexible and easy to work with.”
— Rachel Talbot, CEO, Cambridge Citizens Advice Bureau

Extremely professional adapting to and understanding the needs of the organisation. Courteous and empathic when dealing with service users.”
— Anna Trudgian, Operations Manager, Open Road Visions


EXPERIENCE OF WORKING WITH US – 100% of clients
indicated that the experience of working with us was positive

Fantastic. James would be an asset to anyone’s team.”
— Alison Brown, Head of Business Services, Cambridgeshire ACRE

James is very easy to work with. He communicates clearly and openly and works to deadlines. He delivers what he promises.”
— Kathleen Cronin, COO, Speaking Up


RECOMMEND US TO OTHER CLIENTS – 100% of
clients said they would recommend us to other organisations

Overall, the partners have been very satisfied with the work of the interviewing team and would not hesitate to recommend them for similar projects.”
— Leon Livermore, Head of Trading Standards, Cambridgeshire County Council

Would recommend without question.”
— Phil Conway, CEO, Cool2Care


For a conversation to secure references about our consultancy please do contact, amongst many others:

Craig Dearden-Phillips (CEO) at Stepping Out

Owen Jarvis (Director) at Aspire Foundation